About Us
Chapter 1: Our Story
Brightanova was founded with a clear vision: to illuminate UK homes with stylish, functional, and high-quality lighting solutions. From our base in Kington, UK, we specialise in ceiling lamps, wall lamps, and outdoor lighting, carefully designed to enhance every space with elegance and practicality.
What began as a passion for refined lighting has evolved into a commitment to combining durability, craftsmanship, and timeless design in every product we offer.
Chapter 2: Our Lighting Collection
Our collection focuses on creating the perfect ambience for your home and outdoor areas:
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Ceiling Lamps: Stylish fixtures to complement living rooms, bedrooms, and kitchens.
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Wall Lamps: Functional and decorative lighting for hallways, bedrooms, and outdoor walls.
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Outdoor Lighting: Durable, weather-resistant options for gardens, patios, and pathways.
Each item is selected for its quality, design, and performance, ensuring you receive lighting that enhances both the look and functionality of your space.
Chapter 3: Service You Can Trust
We make your shopping experience straightforward and reliable:
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Free UK Shipping: 5–8 business days (1–2 days handling, 4–6 days transit).
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Support Team: Available Monday to Friday, 9:00 AM – 5:00 PM (GMT) for any questions or guidance.
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Simple Returns & Refunds: Non-defective returns accepted within 90 days, refunds processed within 7 business days. Defective items are handled promptly with a photo/video submission within 7–14 days, and refunds processed within 5 business days.
📧 Email: support@Brightanova.com
📞 Phone: +44 7598 328055
Chapter 4: Transparency and Confidence
We are committed to providing clear and honest information to make your online shopping stress-free.
| Situation | Our Commitment | Refund Time |
|---|---|---|
| Defective item | Notify us within 7–14 days (photo/video) | 5 business days |
| Non-defective return | 90 days, item must be resalable | 7 business days |
| Warranty | Covers normal use only (not accidental damage or water exposure) | — |
Chapter 5: Our Values
At Brightanova, we prioritise:
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Quality: Only reliable, durable lighting products.
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Transparency: Clear policies, honest communication, and safe payment via PayPal.
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Customer Care: Fast support and guidance to ensure your satisfaction.
Operated by RUEELIGHTING CO., LTD
Address: 61 Bridge Street, Kington, HR5 3DJ, United Kingdom
Payments are processed securely via PayPal.